Connecting to BI server with PowerBI: common issues

Created by Steve Place, Modified on Wed, May 8 at 4:26 PM by Steve Place

Our BI Tools and SQL Queries documentation is a good companion to this article.

  1. Using the wrong driver version. 
    1. Per our documentation (link above), make sure you have the MySQL Connector/NET driver, version 8.0.22 or earlier.
  2. Using the wrong credentials.
    1. Use the credentials for a Stardog user (that you can see in the Security tab of Studio), not the credentials you use to log into Stardog Cloud or Launchpad.
  3. Including "http://" in your connection string.
    1. Just use "example-company-bi-server.stardog.cloud:5806", rather than "http://example-company-bi-server.stardog.cloud:5806".
  4. Using Windows auth.
    1. Use Database instead.


As a final note, PowerBI caches connection settings. If you changed your settings and still aren't able to connect, try clearing your connection settings in Home > Queries > Transform Data > Data source settings. Then try connecting again with your new settings. (Note: try merely editing your settings first. This is a "turn it off and back on again" solution.)

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