My server is unresponsive or abnormally slow, what do I do?

While you're experiencing the server unresponsiveness or abnormal slowness, collect a thread dump in a new terminal window (since your original terminal window is locked up or very slow).

There are two ways to do this:

1. Run stardog-admin server metrics --threads "jvm.threads"
2. Use jstack.
   1. In your new terminal window, run ps aux | grep stardog to find Stardog's PID (process ID).
   2. Collect the thread dump with jstack -l <PID> > thread-dump.txt, replacing "<PID>" with the process ID you found in the previous step.

Once you've collected your thread dump, create a support ticket and attach the thread dump to it.